Warranty & support
Warranty terms, as published by the partner.
We quote warranty terms — we don’t paraphrase them into promises. Coverage details live with the brand; what’s below is what each partner publishes.
| Product | Brand | Published warranty |
|---|---|---|
| The Cold Pod (Standard) | Cold Pod | 1-year free warranty from date of purchase — manufacturing defects, materials and workmanship; registration required; excludes accidental damage, wear and tear and misuse. Terms: thecoldpod.com/pages/warranty. |
| The Cold Pod XL | Cold Pod | 1-year free warranty (same terms as Standard). Terms: thecoldpod.com/pages/warranty. |
| The Cold Pod Elite | Cold Pod | 1-year free warranty (same terms as Standard). Terms: thecoldpod.com/pages/warranty. |
| Sweaty Yeti Sauna | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Sweaty Yeti Sauna Plunge | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Sweaty Yeti Sauna Fit | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Sweaty Yeti Sauna Plus | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Plunge Plus Barrel Plunge | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Sauna Max | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Fit Studio | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Plunge Max | Sweaty Yeti | Warranty terms aren’t published on the model pages we verified — check the partner’s page before you buy. |
| Clearlight Premier 1 | Clearlight | Clearlight advertises a “True Lifetime Warranty” (residential). Read the exact coverage terms on their warranty page before you buy. |
| Clearlight Premier 2 | Clearlight | Clearlight advertises a “True Lifetime Warranty” (residential). Read the exact coverage terms on their warranty page before you buy. |
| Clearlight Sanctuary 2 | Clearlight | Clearlight advertises a “True Lifetime Warranty” (residential). Read the exact coverage terms on their warranty page before you buy. |
| Clearlight Sanctuary Outdoor 2 | Clearlight | Clearlight advertises a “True Lifetime Warranty” (residential). Read the exact coverage terms on their warranty page before you buy. |
| The Clearlight Plunge | Clearlight | Clearlight advertises a “True Lifetime Warranty” (residential). Read the exact coverage terms on their warranty page before you buy. |
Two things worth knowing: Cold Pod’s 1-year warranty requires registration and excludes accidental damage, wear and tear, and misuse. Clearlight’s “True Lifetime Warranty” is residential — read the exact coverage terms on their warranty page before you buy. Sweaty Yeti’s terms weren’t published on the model pages we verified — ask before you buy, and keep the answer in writing.
Questions about a claim? Start with the brand’s support channel, and loop us in at support@polarandember.com if you get stuck — a real human replies by email, usually within a day.