Polar & Ember is nearly here. We’re putting the finishing touches on our curated heat-and-cold lineup.

Shipping & delivery

Honest freight, no fake timelines.

How each partner’s products actually get to you — as published by the brands, not as we wish it were.

Cold Pod (portable plunges)

Small-parcel shipments: the Standard weighs 7.7 lbs and the XL 11.2 lbs, and both fold flat. Returns: 30 calendar days from receipt — unused gets a full refund; used or opened gets a refund minus diminished value, and you cover return postage.

Sweaty Yeti (outdoor saunas)

Built in Utah and shipped as a modular structure. Delivery within 250 miles is included in the listed prices. Beyond that, and for on-site install equipment rentals, expect added cost — these are not included. Plan delivery access (an 8×17-foot unit needs real clearance), placement, and power early. We won’t quote you a delivery date the brand hasn’t given us.

Clearlight (infrared saunas & plunge)

The brand lists free shipping on its saunas. At 450 lbs (Sanctuary 2) to 765 lbs (Outdoor 2), these arrive as freight — confirm placement, doorway clearances, and electrical (dedicated 20A for the Sanctuary 2, 240V for the Outdoor 2) before delivery day.

The short version: portable tubs ship like luggage; saunas ship like construction projects. If a timeline matters to you, ask us at support@polarandember.com and we’ll get the brand’s current word — not a guess.